Privacy policy for employers, candidates, and recruitment inquiries

D & S Neos Solutions Ltd is the data controller for personal data processed through this website and through our recruitment and workforce solutions services.

D & S Neos Solutions Ltd

Licensed Employment Agency - Licence No. 573

Email: info@neossolutions.cy

Phone: +357 96 333 777

Address: 14 Pediaiou Str, 2330 Lakatamia, Nicosia, Cyprus

We may collect employer contact details, business details, recruitment requirements, phone numbers, email addresses, message content, candidate names, contact details, CV information, work history, role preferences, country of residence, and any supporting information shared with us through recruitment inquiries, candidate applications, CV submissions, email, phone, or WhatsApp communication.

Where website analytics are enabled in future, we may also collect limited technical usage information such as pages viewed, browser type, device type, and approximate location derived from IP-based analytics tools.

We process personal data to respond to employer inquiries, assess candidate applications, review CV submissions, communicate about recruitment opportunities, support workforce planning, manage introductions between candidates and relevant employers, provide documentation and placement guidance, maintain recruitment records, meet legal obligations, and protect our business and service operations.

Depending on the context, we process personal data on one or more of the following legal bases under the GDPR: consent, performance of a contract or steps taken at the request of the data subject prior to entering into a contract, compliance with legal obligations, and legitimate interests in operating and improving our recruitment and workforce solutions services.

Candidate information may be shared with relevant potential employers where appropriate for recruitment purposes. We do not share candidate data with employers indiscriminately. Sharing is limited to information reasonably necessary to assess suitability for a role, communicate about recruitment opportunities, and progress a recruitment process.

Because recruitment activity may involve international labour markets, some personal data may be accessed or transferred outside Cyprus or the European Economic Area where relevant to recruitment, candidate sourcing, or employer communication. Where such transfers occur, we will take reasonable steps to ensure appropriate safeguards are in place, including contractual protections where required.

We retain personal data only for as long as necessary for the purposes described in this policy, including recruitment assessment, candidate placement, ongoing employer communication, legal compliance, and dispute management.

Employer inquiry data is generally retained for as long as required to manage the relationship and related legal or business records. Candidate application and CV data may be retained for a reasonable recruitment retention period unless deletion is requested earlier, unless a longer period is required by law or justified by an ongoing recruitment relationship.

If analytics tools are enabled, they will be used to understand website performance and improve user experience. At present, the website is configured on the basis that only essential cookies are used unless additional analytics or marketing tools are introduced and consented to. Please see our Cookie Policy for more detail.

If you contact us by email, phone, or WhatsApp, we will process the information you provide in order to respond, manage recruitment communication, and deliver relevant recruitment or workforce solutions services. Communications may be retained where necessary for operational records, service quality, or legal compliance.

We take reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or loss. No method of online transmission or storage is completely secure, but we aim to use appropriate controls and access restrictions relative to the nature of the data we handle.

Subject to applicable law, you may have the right to request access to your personal data, rectification of inaccurate data, erasure, restriction of processing, objection to processing, and data portability. Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise your rights or make a GDPR-related request, contact D & S Neos Solutions Ltd at info@neossolutions.cy or +357 96 333 777, or by post at 14 Pediaiou Str, 2330 Lakatamia, Nicosia, Cyprus. We may need to verify your identity before processing certain requests.

You also have the right to lodge a complaint with the Cyprus Commissioner for Personal Data Protection if you believe your personal data has been handled unlawfully.